Job Description


JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at


Global Financial Crimes Compliance (GFCC) is responsible for developing the requirements and standards for the Firm's Enterprise-Wide Anti-Money Laundering and Sanctions Programs.


The GFCC KYC Execution Team is responsible for partnering with the KYC Policy team, Lines of Businesses, GFC Legal, Audit, Technology, Operations, and other key stakeholders to execute the Customer Due Diligence Program.


Core Responsibilities:

  • Think and act strategically by defining and driving the direction of the KYC Execution Team
  • Maintain a governance and reporting structure to ensure objectives are clearly defined, deliverables are documented with associated metrics to measure output and all team members remain engaged and on track with target deadlines
  • Understanding, monitoring and maintaining team capacity/demand (including regular forecasting)
  • Performing project standard execution reviews
  • Ensure projects delivered on time, on budget, on specifications
  • Detect and solve project issues effectively
  • Escalates decisions to executive sponsors as necessary
  • Recognize areas for internal improvement and developing plans for implementing them
  • He/she must make sure all the measures comply with company standards and procedures
  • Relies on extensive experience and judgment to plan and accomplish goals
  • Listening and gathering customer/user inputs, simplifying complex topics for non-technical audiences and preparing quick pointed summaries for executives and stakeholders
  • Prepare standard and ad hoc management reports and presentations
  • Communicates orally and in writing - across functions and teams, up and down the chain of command.
  • Conducts periodic briefings/status updates

Other responsibilities include:

  • Works closely with LOB KYC teams to improve the efficiency and effectiveness of the execution of the KYC Program
  • Proactively manage and oversee the program of work required to satisfy the BSA/AML Consent Order
  • Work with LOB KYC teams to manage risks and issues and deliver sustainable KYC processes and procedures
  • Provide firmwide reporting on the quality and timeliness of KYC records



  • Bachelor's degree or equivalent experience
  • 7 years of relevant work experience in program execution/program governance/project management role
  • Proven experience keeping projects on time and within budget
  • Excellent oral and written communication skills
  • Strong familiarity with standard concepts, practices, and procedures within the JPMC community, knowledge of KYC is a plus
  • Ability to motivate the team
  • Proven analytical, planning, problem solving and decision-making skills
  • Strong leadership skills
  • Strong organization and customer service skills
  • Extensive experience and judgment to plan and accomplish goals
  • Strong computer skills including advanced knowledge of MSOffice products and SharePoint

 **Any candidate not meeting ALL the qualifications can be considered for a Sr. Compliance Officer, Associate.


Application Instructions

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