Job Description

JPMorgan Chase strives to be a catalyst for meaningful, positive, and sustainable change in communities across the globe. JPMorgan Chase annually invests more than $250 million to create pathways to opportunity to ensure that individuals have access to the knowledge, skills, resources, and capital they need to secure their futures and compete in the global economy.   Our programs seek to address key drivers of economic inequality experienced by vulnerable populations around the globe.  The JPMorgan Chase Foundation makes grants in four strategic priority areas to achieve this goal: Workforce, Small Business, Community Development, and Financial Capability. Please visit JPMorgan Chase & Co. Corporate Responsibility for more information.


JPMorgan Chase & Co. is seeking a Workforce Development Program Officer to join the Global Philanthropy team based in New York, NY. The ideal candidate understands the importance of career education and job training to economic mobility, possesses deep knowledge of cutting-edge workforce development practices, and is passionate about building economic opportunity for people.


The Program Officer will be deeply involved in evolving and sustaining our two signature workforce initiatives: New Skills at Work and New Skills for Youth. Combined they account for a $325MM commitment to helping people build the skills they need to succeed in and navigate a rapidly changing labor market while also preparing employers with the talent they need to grow and thrive.


The Program Officer:

Manage signature initiatives born out of our New Skills at Work 2019 relaunch: In 2019 JPMorgan Chase will relaunch New Skills at Work, including a series of signature initiatives to address stability and mobility through career education, job training and employment for vulnerable populations around the world. This work will entail managing third party vendors and grantees to execute strategy, developing and disseminating insights in written and verbal communications and implementing communications strategies to articulate strategy and impact, both within and outside the firm.


Manage Grant Portfolios:

Source, evaluate, and structure strategic partnerships with leading nonprofits in the workforce development field.  Specifically, the Program Officer will be responsible for identifying innovative initiatives that bridge the gap between the skills needed by employers in growing industries with the skills possessed by vulnerable community members. Familiarity, experience and commitment to advancing issues of equity and inclusive economic growth through partnership is essential. Additional responsibilities include tracking benchmarks and outcomes, maintaining regular communication with grantees, anticipating challenges in meeting deliverables and escalating as needed, and reporting internally on overall portfolio performance.


Collaborate Across the Firm:

Develop and maintain effective relationships with internal business leaders in order to support and execute key initiatives across the bank. Communicate firm's philanthropic strategy to multiple internal constituencies and provide leadership teams with updates about portfolio partners and community priorities. Coordinate local firm leadership involvement in national and international events.


Share Expertise:

Serve as an internal resource and expert, sharing news, best practices, and policy developments with colleagues throughout the firm, including Global Philanthropy, Corporate Responsibility and across lines of business. The Program Officer will participate in meetings to review grant strategies; provide updates on grantee progress; plan convening, evaluation and communications activities; share and reflect on experiences in the field and related program activity. Expectations include staying informed on timely policy, research and methods.


Communicate Impact:

Prepare materials for internal and external use that tell a compelling story of the impact of the workforce development portfolio and elevate outstanding grantees.


Promote External Visibility:

Execute external visibility strategy in close coordination with internal partners such as Communications, Government Relations, Office of Nonprofit Engagement and other CR colleagues. Help to position the firm as a thought leader among stakeholders. Host and facilitate meetings/forums with grantees and key stakeholders, including maintaining a network of professional relationships with key government, philanthropic, not-for-profit and community leaders.


Manage Fiscal Oversight:

Monitor grants budgets and grantee expenditures, as well as organizational budgets, as appropriate; recommend for approval any deviations from approved plans and budgets, and ensure that such changes are documented.


JPMorgan Chase is a leading corporate philanthropist, and we pride ourselves on our ability to deliver a unique business minded approach to social investment. In alignment with the firm's global corporate responsibility strategy, best-in-class Program Officers leverage in-depth market knowledge to find an intersection between community, business and employee needs and objectives to deliver on the firm's focused grantmaking strategy. They effectively communicate business objectives to the community and possess a strong ability to build and cultivate relationships with a varied list of stakeholders.


  • Bachelor's Degree plus a minimum of 8-10 years relevant experience
  • Advanced Degree in a related field such as public policy, law, business or organizational development, or equivalent experience strongly preferred
  • Demonstrated ability to think critically and strategically about program design and implementation
  • Excellent writing, analytical/problem-solving, and project management skills
  • Experience interacting with and presenting to senior management and ability to engage employees at all levels
  • Must be a self-starter with commitment to transparency and problem solving in a complex and demanding environment
  • Direct experience working with diverse communities, workforce and/or economic development, education and economic mobility strategies
  • Commitment to on time and on budget programs and initiatives
  • Frequent travel required

Application Instructions

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