Job Description

GLOBAL IMPLEMENTATION MANAGER
 
About Citi
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.
 
Citi's Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.
 
Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop to are widely available to all.
 
Description
Commercial Banking International Implementation Manager will be responsible for the implementation of Global Cash Management and Treasury products in countries where we do business.  This includes the completion of country specific account opening processes including, customer agreements and documents needed by Commercial Banking clients. The candidate will work closely with the Commercial Banking Cash Management Treasury Sales Team and Implementation Teams in International Markets. The individual must maintain a high level of professionalism, articulate business requirements and be accountable for a successful and on time implementation. The candidate will work with service partners throughout Citi's domestic and international footprint. This position will require both team work and independent interaction with assigned clients, including responding to inquiries and resolving implementation-related issues across International borders in a responsible and timely manner.  A strong background in all Cash Management Products is a requirement.
 
Key Responsibilities:
  • Ensures that implementation remains aligned with client expectations, providing updates as necessary
  • Executes project plans, coordinates and streamlines account opening process and Treasury products for clients
  • Act as the main implementation liaison between the US Commercial Banking and Commercial Banking International Markets
  • Develop and maintain strong implementation relationships with Citi colleagues around the Globe


Qualifications

Experience
  • 10 years' experience working in International implementation management in the Financial Services Industry
  • 10 years demonstrated experience in project management
  • Knowledge of deposit, cash management & treasury products
  • Results driven, client focused, self starter
  • Effective communication and influencing skills
  • Knowledge of International languages i.e. Spanish, Portuguese, Mandarin or Cantonese is a plus
  • Team player who thrives in a global collaborative work environment
  • Strong technical skills (capability in understanding and reading different file formats and specifications)
 

Application Instructions

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