Job Description

Role Summary:
Lead critically important programs to drive and accelerate business divestiture activity for BHGE Commercial horizontal. You will be responsible for leading the global DT strategy & execution for critical applications in the area of Customer Relationship Management (CRM - Salesforce platform), Configure Price Quote (CPQ) and Global Ops platforms. A critical attribute of this role is you will be part of cross functional team to define ITO processes and its connectivity to OTR processes in BHGE.

Essential Responsibilities:
In the role of Sr Director - Commercial Enablement & Global Operations, you will:

  • Lead the commercial enablement pillar and Global Operations horizontal for Global BHGE. Commercial enablement scope will include CRM, CPQ and Data Insights tools and process management for BHGE
  • Global Operations leadership will include conceptualizing and working closely with commercial Excellence team to set-up a new Global Ops DT organization in BHGE
  • Lead a large team (~30+) in the areas of CRM, CPQ and Global Operations. This includes the DevOps team members and program managers located globally
  • Be responsible for insourcing in commercial area and motivating the high performance team to continue to deliver world class outcomes for BHGE as an organization
  • Effectively manage risk and dependencies between organizations
  • Define and implement processes for coordination and communication between organizations and with GE stakeholders
  • Work closely with product release management to ensure that O&G Digital product deliverables are coordinated with corresponding deliverables from other O&G organizations
  • Establish governance structure that identifies key performance indicators, sets milestones, and establishes a reporting cadence
  • Track and monitor program status and metrics to ensure milestones are met, and internal and external delivery commitments are met
  • Lead cross-discipline teams to establish an integrated plan to deliver team commitments
  • Ensuresongoing communication of progress against program objectives
  • Proactively identifies and resolves issues and makes recommendations for improvements to existing processes

  • Bachelor’s Degree in Information Technology from an accredited college or university
  • Minimum 8 years of experience managing technology projects and programs
  • Minimum 3 years of global leadership experience (i.e. resources, customers, deliverables)

    Eligibility Requirements:

  • Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.

    Desired Characteristics:
  • Proven track record of setting targets, executing a plan, and delivering results
  • Ability to plan and provide structure and organization in a fast paced, changing environment.
  • Effectively manages risk and uncertainty for self and team.
  • Strong business analysis and problem solving skills
  • Ability to decompose problems and make decisions when problems or solutions are not 100% defined
  • Evaluates products & processes to assure compliance.
  • Measures the impact of trends (cyclical or a shift) and takes action.
  • Ability to interact at all levels of the organization, and with other GE businesses and partners


    * Demonstrated experience leading and influencing across a complex, global matrix organization.
    * Proactively identifies and removes project obstacles or barriers on behalf of the team
    * Uses critical thinking skills and disciplined approaches to help leaders and leadership teams resolve issues and define solutions

    Personal Attributes:

    * Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analytical skills and best practices
    * Excellent written and oral communication skills and the ability to interface with senior leadership with confidence and clarity
    * Influences and energizes others toward the common vision and goal.
    * Maintains excitement for a process and drives to new directions of meeting the goal in the face of unfavorable odds and setbacks
    * Commitment, Perseverance, Passion!

    About Us:

    Baker Hughes, a GE company (NYSE:BHGE) is the world’s first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.

    BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company deploys minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.

    With operations in over 120 countries, the company’s global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup - inventing smarter ways to bring energy to the world.

    Follow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at
    GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

    Locations: India, United States; Texas; Houston, Bangalore

    GE will only employ those who are legally authorized to work in the United States for this opening.

  • Application Instructions

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